Amenities get a much-needed makeover

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Amenities get a much-needed makeover


The amenities at Russell TOP 10 Holiday Park have undergone extensive upgrades over the winter season, ready for all our summer guests to enjoy! To add to the new ceiling and lighting completed earlier in the year, the following improvements have been made to the block:

  • A new anti-slip resin flooring has been laid to replace the old tiles. This gives the block a fresh new look, makes it fast and easier to clean and eliminates the need for non-slip matting in the main open area.
  • All new doors and partitioning have been installed.
  • The shower boxes have all been resurfaced in a smooth, grime and mould resistant polyurethane coating.
  • Modern new shower heads have been installed that are more environmentally friendly and have a more comfortable stream.
  • New basin mixers and toilet cisterns are currently being installed.
  • Solar lighting has been added to supplement the existing fluorescent lighting.

We have already had some fantastic feedback from the first guests to use the new facilities and we look forward to hearing from all our regular summer guests as well. We are sure you will love them as much as we do 🙂

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COVID-19 Level 4 Alert Park Status:

Open and taking new guests for lockdown until 6pm Friday 27 March 2020 (subject to fully self-contained requirements)

An update to all our loyal guests during these surreal and uncertain times. As we navigate this situation, we continue to keep the safety and wellbeing of our customers and team members at the forefront of our thinking. We want to let you know more about what we are doing in our park in response to COVID-19.

As we move into Alert Level 4, we have received official advice from the government that Campgrounds and Hotels/Motels are considered essential services, so we have made the decision to stay open. We are working hard to accommodate those with nowhere to stay for the duration of lockdown. Subject to availability in self-contained accommodation or guests being in their own fully self-contained vehicles, latest arrival time for campervans is 6pm Friday 27 March 2020. After this time the park will be closed to new arrivals.

Our main priority is keeping everyone safe and stopping the spread of this virus, so please understand that we are reducing our services and some facilities within the park. Guests at our park can expect the following changes to our usual service/facilities/policies during lockdown:

- Any guests in the park are welcome to stay for the lockdown period in self-contained campervans or caravans, or our self-contained units only
- Communal facilities and shared areas of the park will be closed
- A minimum night stay of 28 days will apply, to ensure that all guests follow through with the government’s 4-week lockdown requirements, unless proof of an outbound flight can be presented to staff
- Our reception, maintenance and cleaning service will be at reduced capacity and/or operated remotely as circumstances in the park dictate
- We are having to limit, restrict or cease face-to-face interaction, but will do our best to deliver our usual high quality of customer service while adopting safe social distancing practices

With all of that said, rest assured we have ramped up our cleaning processes as per the Ministry of Healthy guidelines and are keeping the health and wellbeing of our guests and staff are at the forefront of everything we do.

If you have a booking made with us and were due to arrive during or in the months immediately following the lockdown, please get in contact with our team to discuss your options.

This decision has not been taken lightly, but we need to play our part in the fight against COVID-19. We would like to thank you for your support to date and look forward to seeing you again in the future.

For further information please contact our team on 0800 148 671.