New Zealand's Alert Levels changed at 12 noon on Wednesday 12 August. Your Alert Level will depend on where you are in New Zealand.
Auckland region moved to Alert Level 3 at 12 noon on Wednesday 12 August.
The rest of New Zealand moved to Alert Level 2 on 12 noon on Wednesday 12 August.Click here for more information
We are fully compliant with the COVID-SAFE program and have additional safety and cleaning measures in place to make your stay safe, comfortable and enjoyable.
We understand that we still live in a time of relative uncertainty and, with that in mind, we have decided to introduce a “Book with Confidence Guarantee”.
What is the Book with Confidence Guarantee?
The Book with Confidence Guarantee is applicable if you are no longer able to travel due to COVID-19 related developments. For example: you become sick with COVID-19 or someone immediately connected to you does and you are forced into self-isolation, or the Alert Level changes meaning travel becomes impossible, or there is a Government mandate for you not to travel in your local area/region or the area you intend to travel to. In these and other similar cases there will be no charges levied to make changes to your booking dates. We will provide a 12-month credit or full refund (in exceptional circumstances, determined on a case by case basis).
Please be aware that where your request to amend a booking is not linked to COVID-19 developments, normal T&C’s will apply.
If you are ready to stay, you can BOOK ONLINE.
Our office is operating on restricted opening hours (9 am to 11 pm and 2 pm to 5 pm). If you can’t get hold of us during these hours, leave a message and we will get back to you ASAP or jump on our website.
Stay safe and we hope to see you soon at Russell TOP 10 Holiday Park.