Park policies

Welcome to Russell TOP 10 Holiday Park

We aim to provide you with the best facilities and a peaceful park in which to relax and enjoy your holiday amongst the best of New Zealand’s scenery. All tours, cruises and fishing trips operating around the Bay of Islands depart from the Russell Wharf, just 5-7 minutes walk from the park. You can also walk to Long Beach in just 10 minutes, where you can safely swim or relax on the sandy shore. Our park is suitable for all types of holiday makers including families, couples, groups and solo travelers. The area is renowned for its unspoilt beauty and historical significance.

PARK POLICIES

We seek your cooperation with the following policies. They are to ensure your stay and the stay of all other guests is as enjoyable as possible.

ALCOHOL:

The consumption of alcohol within the park is restricted to your unit or site. Please do not walk around the premises with open alcoholic beverages.

CHECK - IN:

After 2pm for all villas and cabins. After 11am for powered and unpowered sites.

CHECK - OUT:

Before 10am on the day of your departure. An extended stay can often be arranged - just come and see us at reception before 10am to check availability.

CONDUCT:

To ensure all our guests have a great holiday, please use consideration at all times throughout your stay. Excessive noise or aggressive behaviour will not be tolerated.

EMERGENCY BELL:

This is located outside the front door of reception and is to be used for late arrivals and emergencies only.

FOOD:

Food stored in communal kitchen is at your own risk. Please ensure all items are clearly marked with your name and departure date. The fridges will be cleared weekly and anything unmarked will be discarded.

MESSAGES:

Messages will be taken at reception and delivered to guests whenever possible.

NOISE:

Please be considerate of noise levels whilst staying within our park. Noise travels quite easily, so please keep this in mind and restrict noise between 10.30pm and 7am, when other guests may be sleeping.

PETS:

Sorry, pets are not permitted anywhere within the park. Please speak to our staff if you need a recommendation for local pet motels..

PLAYGROUND:

Children under 12 must be supervised at all times to ensure their safety. Playground hours are 7:30am to 9pm.

POWERED SITES:

Caravans and Campervans must have a current electrical warrant of fitness. If tenting, you must have connected a Residual Current Device (RCD). These are available for hire at reception if needed.

RECEPTION:

SUMMER HOURS: 8.00am - 8.00pm
WINTER HOURS: 8.30am - 6.30 pm

SAFETY:

Please drive at walking pace throughout our park (under 5km/hr). All roads within the park are shared zones, so please be aware of pedestrians.

SCOOTERS, SKATEBOARDS & BICYCLES:

The use of this equipment is allowed during daylight hours only and is limited to the flat areas of the park. Please keep your children from using skateboards & scooters on elevated areas as this can be quite dangerous. Please do not ride near the communal facilities. Helmets must be worn at all times and children under 12 must be supervised.

SMOKING:

Russell TOP 10 Holiday Park is NZ's first SMOKE-FREE HOLIDAY PARK. Smoking is not permitted anywhere within the park boundary. If you are a smoker please ask reception for direction to our dedicated smoking area, opposite the park entrance.

GENERAL INFORMATION

BOAT WASHING & ENGINE FLUSHING:

All boat washing and engine flushing is to be conducted in the allocated boat wash area outside the park. Fish filleting is permitted inside the park at the fish filleting station. No boats to be parked at the fish filleting station inside the park at any time. Refer to park map or ask reception for locations.

GAS BBQ:

Located outside the Camp Kitchen. Personal BBQ’s are not permitted on unit/cabin decks. No charcoal or open fires are permitted in the park.

KITCHEN/DINING/TV ROOM:

Automatic lights turn off at 10.30 pm.

LAUNDRY:

The first laundry is located at the men’s end of the shower/toilet block. The second laundry is located next to reception which is open during reception hours only. All washers & dryers operate with $2 coins - $4 per load. All machines require you have your own laundry detergent. This can be purchased from reception.

RUBBISH:

PLEASE RECYCLE - Recycle bins can be found at the northern end of the shower/toilet block and down near the fish filleting station on the field. For general waste, please assist us by wrapping items in plastic bags and placing them in the bins provided throughout the park.

SHOWERS:

Our water comes from a natural spring and therefore we have timed showers. One press of the timer button will operate the shower for 6 minutes. After this time has ended there will be a 1 minute delay before a new shower can be started.

TELEPHONE:

A public card phone is located on Long Beach Road next to the park boundary.

WATER:

Our water is of excellent quality and is drinkable from all taps within the park. Please be mindful of water usage as we do not have town water supply in Russell. All water is supplied via a natural spring, which is a limited resource and needs to be conserved.

WiFi:

Free Wifi is available throughout the park. Please ask our reception staff for the current password. Additional Wifi plans are also available for purchase at a reasonable price.

Enjoy your stay

Hosts: Naomi and Neil