Russell TOP 10 to go smoke-free

What do you think of our new website?
October 21, 2015
Russell holiday park tops hospitality competition
June 29, 2016

Russell TOP 10 to go smoke-free

In what is believed to be a New Zealand-first, TOP 10 Holiday Park Russell has declared the property smoke-free. The popular holiday park in the Bay of Islands will be an entirely smoke-free zone from 31 May, coinciding with World Smoke Free Day.

Great place for the whole familyNext Generation Holiday Parks, who manage the property, said the initiative supports the New Zealand Government’s goal of a smoke-free country by 2025.

Chief Executive Officer Daniel Tilton said his company feels strongly about the smoke-free policy. “In the six months we have been managing the park, we have had very strong feedback from our guests supporting a smoke-free holiday destination,” he said.

“Our guests want to enjoy our campsites and facilities, such as the camp kitchen and the playground, without themselves and their children being affected by second-hand smoke.”

“Society in general is becoming very health conscious and we need to move with this and support the health and comfort of our guests.”

Mr Tilton said the move is also based on environmental factors. “We have native wildlife throughout our park and they are eating cigarette butts.”

Top 10 Holiday Park, Russell-101“It’s harmful to the environment, it’s harmful to animals and it detracts from the visual amenity of the park.”

Chief Executive Officer at Holiday Accommodation Parks Association New Zealand, Fergus Brown said he is delighted that TOP 10 Russell is taking the plunge into the smoke-free zone. “I applaud Russell TOP 10 for their smoke-free park initiative,” he said.

“Hopefully other parks will follow suit and we strongly support and encourage them in doing so.”

These sentiments were echoed by Tourism Industry Association Chief Executive, Chris Roberts. “The move will offer Russell Top 10 a competitive point of difference that will appeal to many holidaymakers, as well as being good for people’s health and the environment,” he said.

“I encourage other tourism operators to consider whether their particular circumstances would allow them to follow the Russell TOP 10 Holiday Park’s lead.”

Mr Tilton said he is proud that Russell TOP 10 is believed to be the first holiday park in the country to go smoke-free. “It’s something we are certainly very happy to pioneer and we look forward to others joining the ranks!”

1 Comment

  1. Jo says:

    Good on you for taking the lead and becoming smoke free nothing worse than wandering across the BBQ area with smoke wafting in your face! A win for many.

COVID-19 Level 2 Alert Park Status:

Level 2 Protocols in place from Thursday 14 May 2020 - Recreational Travel Allowed

An update to all our loyal guests during these surreal and uncertain times. As we navigate this situation, we continue to keep the safety and wellbeing of our customers and team members at the forefront of our thinking. We want to let you know more about what we are doing in our park in response to COVID-19.

We understand that the relative uncertainty we are all feeling right now might have implications for your confidence to book a stay with us over the next couple of months and, with that in mind, to give you confidence in booking with us, we have decided to introduce a “Book with Confidence Guarantee” .

What is the Book with Confidence Guarantee?

The Book with Confidence Guarantee is applicable if you are no longer able to travel due to COVID-19 related developments. For example: you become sick with COVID-19 or someone immediately connected to you does and you are forced into self-isolation, or the Alert Level changes meaning travel becomes impossible, or there is a Government mandate for you not to travel in your local area/region or the area you intend to travel to. In these and other similar cases there will be no charges levied to make changes to your booking dates. We will provide a 12-month credit or full refund (in exceptional circumstances, determined on a case by case basis).

Please be aware that where your request to amend a booking is not linked to COVID-19 developments, normal T&C’s will apply.

Who can stay with us?

In Level 2 and below, we are able to welcome all travellers again - excluding anyone who has COVID-19. During these times we have stringent health and safety protocols to keep our staff and guests safe:

- We are offering contactless payment and check-in (or face-to-face on request with social distancing)
- We are employing Best Practice cleaning and sanitisation procedures based on WHO and Ministry of Health guidelines
- We are maintaining social distancing in our communal facilities
- We are employing full contact tracing records management systems

We look forward to welcoming you at our park for some well-earned rest and relaxation (or adventure depending on what tickles your fancy)!

The Russell TOP 10 Team