In what is believed to be a New Zealand-first, TOP 10 Holiday Park Russell has declared the property smoke-free. The popular holiday park in the Bay of Islands will be an entirely smoke-free zone from 31 May, coinciding with World Smoke Free Day.
Next Generation Holiday Parks, who manage the property, said the initiative supports the New Zealand Government’s goal of a smoke-free country by 2025.
Chief Executive Officer Daniel Tilton said his company feels strongly about the smoke-free policy. “In the six months we have been managing the park, we have had very strong feedback from our guests supporting a smoke-free holiday destination,” he said.
“Our guests want to enjoy our campsites and facilities, such as the camp kitchen and the playground, without themselves and their children being affected by second-hand smoke.”
“Society in general is becoming very health conscious and we need to move with this and support the health and comfort of our guests.”
Mr Tilton said the move is also based on environmental factors. “We have native wildlife throughout our park and they are eating cigarette butts.”
“It’s harmful to the environment, it’s harmful to animals and it detracts from the visual amenity of the park.”
Chief Executive Officer at Holiday Accommodation Parks Association New Zealand, Fergus Brown said he is delighted that TOP 10 Russell is taking the plunge into the smoke-free zone. “I applaud Russell TOP 10 for their smoke-free park initiative,” he said.
“Hopefully other parks will follow suit and we strongly support and encourage them in doing so.”
These sentiments were echoed by Tourism Industry Association Chief Executive, Chris Roberts. “The move will offer Russell Top 10 a competitive point of difference that will appeal to many holidaymakers, as well as being good for people’s health and the environment,” he said.
“I encourage other tourism operators to consider whether their particular circumstances would allow them to follow the Russell TOP 10 Holiday Park’s lead.”
Mr Tilton said he is proud that Russell TOP 10 is believed to be the first holiday park in the country to go smoke-free. “It’s something we are certainly very happy to pioneer and we look forward to others joining the ranks!”
COVID-19 Level 4 Alert Park Status:
Open and taking new guests for lockdown until 6pm Friday 27 March 2020 (subject to fully self-contained requirements)
An update to all our loyal guests during these surreal and uncertain times. As we navigate this situation, we continue to keep the safety and wellbeing of our customers and team members at the forefront of our thinking. We want to let you know more about what we are doing in our park in response to COVID-19.
As we move into Alert Level 4, we have received official advice from the government that Campgrounds and Hotels/Motels are considered essential services, so we have made the decision to stay open. We are working hard to accommodate those with nowhere to stay for the duration of lockdown. Subject to availability in self-contained accommodation or guests being in their own fully self-contained vehicles, latest arrival time for campervans is 6pm Friday 27 March 2020. After this time the park will be closed to new arrivals.
Our main priority is keeping everyone safe and stopping the spread of this virus, so please understand that we are reducing our services and some facilities within the park. Guests at our park can expect the following changes to our usual service/facilities/policies during lockdown:
- Any guests in the park are welcome to stay for the lockdown period in self-contained campervans or caravans, or our self-contained units only
- Communal facilities and shared areas of the park will be closed
- A minimum night stay of 28 days will apply, to ensure that all guests follow through with the government’s 4-week lockdown requirements, unless proof of an outbound flight can be presented to staff
- Our reception, maintenance and cleaning service will be at reduced capacity and/or operated remotely as circumstances in the park dictate
- We are having to limit, restrict or cease face-to-face interaction, but will do our best to deliver our usual high quality of customer service while adopting safe social distancing practices
With all of that said, rest assured we have ramped up our cleaning processes as per the Ministry of Healthy guidelines and are keeping the health and wellbeing of our guests and staff are at the forefront of everything we do.
If you have a booking made with us and were due to arrive during or in the months immediately following the lockdown, please get in contact with our team to discuss your options.
This decision has not been taken lightly, but we need to play our part in the fight against COVID-19. We would like to thank you for your support to date and look forward to seeing you again in the future.
For further information please contact our team on 0800 148 671.