This is the only time of the year that the booking and cancellation policy differs from the above. See below for the date-specific policies.
24 December – 11 January inclusive (Christmas/New Year)
A minimum deposit (non-refundable) as per the below is required to secure your booking:
If you are looking at arriving before the 1st of January you must arrive before or on the 27th of December.
Full payment is required by 24th November. If full payment is not received by this time your accommodation may be rebooked. You may make your balance payment in one lump sum in November, or alternatively make smaller payments throughout the year.
Your initial deposit is non-refundable. Any cancellations will result in the following cancellation fees being charged:
Please note the notice period is measured from the arrival date of your booking (check-in time).
12 January – 30 January inclusive (School Holidays)
We highly value our return guests, to show our appreciation we offer you the opportunity to re-book your site/cabin for the same dates the following year, before we open to new bookings.
If you would like to take advantage of priority re-booking please complete the rebooking form available in reception or via email. Priority rebooking is available until 31st January.
Once we have made your booking, we will contact you at the start of February with your booking confirmation. You can check details and confirm by paying the deposit within 14 days. Should you wish to make any changes to your booking or cancel you will be required to send through your request via email to info@russelltop10.co.nz. Please note we cannot guarantee any changes to bookings, however our staff will try their best to accommodate your requests.
New bookings will be opened at the start of March each year.
Russell TOP 10 Holiday Park
1 James Street, Russell NZ
Ph: +64 9 4037826
Ph: 0800 148 671
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